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Today's News
Moreton Bay Technology's Check EAM and SCM
Software integrates with Tobit David Zehn server to deliver seamless faxing and emailing to suppliers....
Micros Fidelio's Opera
Property Management Software and their Materials Control Software integrate perfectly with David Zehn to deliver reservations confirmations and supplier orders....
Microwise works closely with
Shangri-la Hotels
worldwide to integrate David Zehn into their networks for faxing...
.
Microwise
offers installation support
as standard
with all David Zehn licences sold....
Frequently Asked Questions (FAQ)
General
What is Unified Messaging?
How can I save money by using a Network Fax Server?
How is the David Information Server Engine (DvISE) licensed?
Installation
What Operating Systems are supported by DvISE?
What are the Server hardware requirements?
What are the Client hardware and software requirements?
What are the Communications hardware requirements?
*Important*
Are there any installation tips that I should note before I start?
How do I install the Tobit Exchange Connector?
How do I install the Tobit Mobile InfoCenter client?
How do I uninstall Faxware / David from NT and Netware?
How do I install Faxware on Terminal Servers / Citrix Metaframe?
How do I install FaxWare/David in a peer to peer network environment?
Configuration
What is the easiest way to configure the Users of the DvISE server?
Can I turn off the Header or change the Logo at the top of sent Faxes?
How do you backup open David files?
How do I install and configure the Renderer so that I can Fax eMail attachments?
How do I set up Filescan services?
How do I configure automatic printing of Faxes?
How can I configure Fax routing with Analogue lines?
How do I set up the Doorkeeper Anti-Virus system?
How do I set up the Server Locator Service - Dynamic DNS system?
How do I configure the DvISE Replica Service?
How do I configure TLS Certificates for secure communications over the Internet?
How do I configure scheduling of Faxes so that they are sent off-peak?
How do I install the Macros that allow a Fax to be sent from within Word and Excel?
How do I set up a muti-site company with a single eMail Domain name or host several different Domains for various companies each with their own David server?
Windows NT/2000
How do I disable print notification under Windows NT/2000?
How do I install a remote TLD under NT/2000?
What are the NTFS access rights requirements for the users?
Can I integrate Windows NT/2000 Groups into Faxware/David?
Hardware
Which type of modem is best used with FaxWare?
How many Faxes can I expect one line to be able to send per hour?
Which PBX's can be integrated with David and David Pro?
What are the initialisation strings for the recommended modems?
How do I troubleshoot Modem initialisation problems?
Netware
How can I fix the problem of the InfoCenter not logging into the server under Netware?
What is the problem with AIOCOMX that affects FaxWare on Netware Servers?
How do I configure a remote modem with Netware?
How do you set up Netware queue services?
What happens if my Fax jobs vanish when using the Netware client?
How do I load AIOCOMX when I want to use TLD's on COM 3 and COM 4?
Administration
What is the 'Smarthost' or 'Provider Server'?
How do I restrict eMail being received if a low disk space condition exists?
How do you attach screenshots to Faxes?
How do you configure Direct In Dial routing for Faxes?
How can I set up users so that they can 'see' the Common In or Undistributed archive?
How can I stop Faxes going to International or expensive numbers?
How do you create and use Faxbox documents?
How do I backup the DvISE Server and User archives?
How do you enable automatic purging of archives?
How do I create a custom cover page for FaxWare?
How do I get my printed Faxes to come out darker?
InfoCenter Client
Where do I get an InfoCenter client that will work with Windows 2000 and Windows XP?
How can I use the Calendar in the InfoCenter to book resources?
How can I import addresses and calendar details from MS Outlook?
How can I turn off the Tobit 'Splash Screen' when the InfoCenter Starts?
How do I create and send a Fax merge within the Tobit InfoCenter?
How do I configure X-Media so that I can forward eMails to a Fax number?
How do I create a Fax on behalf of another user?
How do I create a global Receive or Send Log?
How do I create a Signature or page Template?
How do I set the InfoCenter client as the default MAPI client?
How do I create an Out-of-Office Autoreply under David SL/XL?
How do I disable the automatic client update feature?
Errors and Problems
What can I do if the Service Layer stops and workstations can't log in to the DvISE server?
How can I fix the problem of the InfoCenter not logging into the server under Netware?
What does it mean when I get the plugin error message: DVC3PO User Not Found?
How can I fix the problem I'm having with FaxWare and Wordperfect?
What is the fix for the CODE.ENG Error that I get when Loading DVSTART or DVNDS under Netware?
What does it mean if a user can't see the messages in their In and Out Boxes?
How do I re-activate deactivated Transport Layer Driver (TLD) ports?
How do I stop receiving multiple copies of eMails when using the Grabbing Server?
How can I fix the long delay before the ISDN board answers Fax calls?
How can I delete a single job or a batch job that I've submitted to the DvISE before it is sent?
How can I fix the problem I'm experiencing getting the OCR server service to install and run?
How can I fix the problem I'm having getting SMS to work?
How do I repair a corrupted Routing Database?
Integration
How do I add the PCL Conversion Server to FaxWare 7, David XL or v8?
How do I integrate FaxWare with Fidelio v7 (Windows)?
How do I integrate FaxWare and David with GoldMine?
How do I integrate FaxWare and David with Accpac?
How do I integrate FaxWare and David with Sage Line 50 and Line 100?
How to I embed Fax commands into an application template to Fax-enable any application?
Which TCP Ports does DvISE use?
How do I integrate David with Micros Fidelio's Opera PMS?
How do I integrate a Siemens PABX with David Professional and the VoiceMail Plus Pack?
FaxWare for Groupwise v6.0 (Novell OEM product)
How do I configure least cost routing with FaxWare for Groupwise?
What updates are available for the GroupWise Plugin?
What do I do if I get a message returned as "Undeliverable" in the GroupWise Client?
Service Packs
Is there a service pack for Version 6.0 of FaxWare / David / FaxWare for Groupwise?
Where can I find service packs for the products?
SITE SEARCH
Subjects
Microwise designs and documents the integration of David with
Micros Fidelio's Opera
Hotel Property Management System for delivery of confirmation letters....
FaxWare - has set the standard for
Network Faxing
with its advanced features and reliability since 1993, see why here....
The
FAQ
section
provides useful information on installing, configuring and troubleshooting the DvISE....
Unified Messaging
- the new buzzword in business communications, explained....
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